Since Valve created their new refund policy, some games have been attacked by misinformed/angry players who purchase a license, write a negative review, then obtain a refund for the game.
The most recent example of this I'm aware of is Uber's new Planetary Annihilation: Titans.
There are actually community posters telling other people to abuse the refund system as I mentioned above.
http://ift.tt/1ht6rJt
Clearly, this action goes against the intent of the refund policy and harms Steam as an online store, targetted game developers, and potentially players who are interested in new games.
So, how do we stop this?
Is there a way to report suspected abuse-related reviews?
Can there be a mandatory time played before a player can post a review (e.g., minimum two hours)?
Thank you for your thoughts.
People abusing Steam's refund policy to spam bad game reviews
The most recent example of this I'm aware of is Uber's new Planetary Annihilation: Titans.
There are actually community posters telling other people to abuse the refund system as I mentioned above.
Quote:
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Originally Posted by markusbrody
Then just buy the game and give it a negative review about how it should have been free dlc and get a refund.
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Clearly, this action goes against the intent of the refund policy and harms Steam as an online store, targetted game developers, and potentially players who are interested in new games.
So, how do we stop this?
Is there a way to report suspected abuse-related reviews?
Can there be a mandatory time played before a player can post a review (e.g., minimum two hours)?
Thank you for your thoughts.
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